By Wayne State University, Labor Studies Center
This is a well done, 45-minute DVD showing the processing of a grievance, focusing on the steward-supervisor exchange. Both sides of the equation do a good job of walking through their roles, with commentary explaining why they’re doing what they’re doing – or not doing – and the strategic reasons for their actions. The steward is shown interviewing the grievant in an absenteeism case, giving the viewer a good sense of how to handle a difficult situation. This is a good introduction to grievance resolution, developed by one of the nation’s leading labor education programs. Includes 16 page DOWNLOADABLE PDF instructional booklet to assist in training.
One DVD will be mailed and the PDF will be e-mailed upon completion of checkout.